Shipping Methods and Transit Times
BuySonic ships orders from our warehouse located in Louisville, Kentucky. Items ordered over the weekend will be shipped the next business day. Please wait five days until you ask for tracking information.
We only ship to US and Canada.
US Customers: We offer $2 UPS Shipping (3-12 Business Days) on most items.
Canadian Customers: We offer $12 USPS shipping (5-14 Business Days). Does not include customs fees. Calculate Duty Fees & Taxes You will likely get a better price!
Important: Orders under $100 will not receive tracking information due to the cost savings of USPS shipping.
Each order placed on BuySonic goes through our processing department before it can be shipped. If 3 business days have passed since you submitted payment and you have not received a tracking email please contact BuySonic@sonicelectronix.com.
Shipping to Alternate Address
Orders with different billing and shipping addresses may require longer processing times due to an additional verification procedure. The additional verification and processing time is in an effort to protect our customers from online fraud.
Shipping Changes Fees (Address Intercept)
If a request to change the shipping address is made after the package leaves the BuySonic warehouse, it is subject to an Address Intercept Fee imposed by the shipping carrier. BuySonic will do its best to work with the shipping carriers to make these changes so that your package arrives at the correct address. Please be aware that not all shipping carriers will accept address intercept changes. This policy is in accordance with the security measures and agreements made with our third party shipping companies.
Due to the valuable contents of some shipments, BuySonic may require a signature upon delivery. Such guidelines will not be overruled upon the customer’s request. Please understand that this is a security measure taken by our Company to ensure the safe delivery of each package and guarantee excellent service. Many of our third-party shipping carriers and payment companies require signatures upon delivery to protect against fraud and theft. Customers may request a signature upon delivery by contacting BuySonic@sonicelectronix.com.
Shipping Policy Disclaimer
Our Shipping Guarantee applies only to shipments delayed due to our service failure. We will not guarantee shipments that are delayed due to an act of god (ex: weather), a catastrophic event, or failure by our delivery partners. Our guarantee is also voided if incorrect shipping information is given and results in your order being delayed to its destination. Our guarantee is also void if no one is available to sign for shipment when delivery attempt is made if a signature is required.